COVID SHIELD POLICY

Dear guests,

We are very happy to welcome you to Athinais Hotel. We would like to assure you that your health, safety and comfort is our top priority along with the health of our staff and the strict application of the hygiene rules. During this period, we have reviewed our internal operating procedures, in accordance with the instructions of the National Organisation of Public Health (EODY) and the W.H.O so that we are ready to welcome you with safety.

The renewed procedures are the following:

HOURS Check-in / Check-out
Following the decision of the National Organisation of Public Health (EODY), in order to have more available time for cleaning the room, the reviewed arrival and departure times are the following:
Check-in: 15:00 // Check-out: 11:00

ARRIVALS – ROOM CLEANING
Our experienced staff has been informed and trained according to the instructions of the EODY. It is equipped with masks, gloves and disposable aprons. The room is ventilated for at least four hours during cleaning. The cleaning is done with suitable and specialised detergents. . All surfaces hard and textile surfaces are sterilised with steam and the hard surfaces are cleaned with a special disinfecting cleaner. In addition, all knobs, switches, the mini-safe, the telephone, the A / C controller the TV controller and the hair dryer are sterilised with great care. Finally, the TV controller is covered each time with a new, clean film. Finally the room is sealed.

DURING STAY- ROOM CLEANING
According to the instructions of the EODY, during your stay the room will be cleaned only at your request by 11:00 a.m. by phone at 159 or by email at [email protected]

CHANGE OF SHEETS/ TOWELS
According to the instructions of the EODY, during your stay, these items will only be changed at your request by 11:00 a.m. by phone at 159 or by email at [email protected]

MEALS
In order to manage the return to normalcy extremely carefully & gradually and trying to reduce congestion & overcrowding in public spaces & in our facilities in general, we would like to inform you that catering services will currently be available for breakfast and room service.

BREAKFAST SERVICE HOURS 07: 00-11:00.
Your order can be made by phone no later than 10:30 every morning by calling 702 or by email at [email protected] For your convenience, we suggest that you place your order earlier stating the time you would like your breakfast to be served.

ROOM SERVICE HOURS 07: 00-13:00.
You can order coffee, food or drink by calling 151 till 12:45 daily.

BRASSERIE
Not currently available

BUSINESS CENTRE
The business centre on the mezzanine floor will be unavailable, but if you need to print * you can send your documents to the email: [email protected]
* service charge: 3 first pages FREE, the remaining 0.10 € each.

LUGGAGE STORAGE
Available, luggage will be cleaned with disinfectant spray.

PUBLIC AREAS
The lounge on the mezzanine floor will not be available.
Toilets on the mezzanine floor are available.

AVAILABLE PPE
Personal Protection Equipment (PPE) is available at the reception. Please contact the receptionist.

WE INFORM YOU THAT ACCORDING TO EODY ONLY GUESTS ARE ALLOWED TO ENTER THE ROOM.

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